Patrol Divisions
Hamilton Police Service operates three patrol divisions, supported by investigative services and a training facility, providing policing services to communities across Hamilton.
Use the district map to determine which division serves your area.
Central Station (Division One)
Division One serves Hamilton’s downtown core and surrounding neighbourhoods, Officers patrol from Sherman Ave to the east, Main Street West and Dundas border to the west, the escarpment to the south, and the Cootes Paradise/Burlington Bay to the north
Location
155 King William St.
Hamilton, ON L8R 1A7
Open 24 hours a day, 7 days a week.
Community Concerns
Every division has designated Crime Managers who assist residents and business with non-emergency community concerns, including neighbourhood issues, property concerns, recurring complaints, parking matters, and other long-term community safety issues.
Contact Us
Emergency: 9-1-1
Non-Emergency: 905-546-4925
Crime Managers:
905-540-6074
905-540-5093.
Front Desk:
905-546-4772
Division Commander
Division One is led by Acting Superintendent Carolyne Rashford, supported by sworn and civilian members dedicated to serving the community.
East End Station (Division Two)
Division Two serves Hamilton's east end and Stoney Creek communities. Officers patrol from Sherman Avenue in the west to the eastern boundary of Stoney Creek, and from the mountain brow north to Lake Ontario.
Location
2825 King Street East
Hamilton, ON L8G 1J6
8:00 a.m. to 8:00 p.m.
Community Concerns
Each division has designated Crime Managers who assist residents and businesses with non-emergency community concerns, including neighbourhood issues, property concerns, recurring complaints, parking matters, and other long-term community safety issues.
Contact Us
Emergency: 9-1-1
Non-Emergency: 905-546-4925
Crime Managers:
905-540-5179
905-546-2949
Front Desk:
905-546-2929
Division Commander
Division Two is led by Superintendent Mark Stiller, supported by sworn and civilian members dedicated to serving the community.
Victims of Crime
Division Three serves Flamborough, Dundas, Ancaster, Binbrook/Glanbrook, and the Hamilton Mountain.
Location
400 Rymal Road East
Hamilton, ON L9B 1C2
8:00 a.m. to 8:00 p.m.
Community Concerns
Each division has designated Crime Managers who assist residents and businesses with non-emergency community concerns, including neighbourhood issues, property concerns, recurring complaints, parking matters, and other long-term community safety issues.
Contact Us
Emergency: 9-1-1
Non-Emergency: 905-546-4925
Crime Managers:
905-540-5142
905-546-2447
Front Desk:
905-546-4930
905-546-4931
Division Commander
Division Three is led by Superintendent Shawn Blaj, supported by sworn and civilian members dedicated to serving the community.
Emergency Services
Emergency Services oversees specialized units responsible for emergency communications, high-risk incidents and critical public safety operations. Through coordinated response, specialized training and equipment, these teams manage complex emergencies, support frontline officers and work to protect lives and ensure public safety.
Communications
The Communications Unit operates 24 hours a day, seven days a week, answering emergency and non-emergency calls and coordinating police responses. Communications operators assess calls for service, dispatch officers and relay critical information to frontline personnel to support timely and effective emergency response.
Hamilton Police Service is the Primary Public Safety Answering Point for the City of Hamilton.
Crisis Negotiations
The Crisis Negotiation Unit responds to high-risk incidents involving individuals in crisis, including barricaded persons and hostage situations. Specially trained negotiators use communication and de-escalation techniques to resolve incidents peacefully, protect lives and reduce the risk of harm to everyone involved.
Explosive Disposal Unit
The Explosive Disposal Unit (EDU) responds to incidents involving suspected explosives, suspicious packages and potentially hazardous devices. Specially trained officers use specialized equipment and techniques to assess threats, safely handle explosive materials and protect the public and emergency responders.
Emergency Response Unit
The Emergency Response Unit (ERU) provides specialized tactical support during high-risk and potentially life-threatening incidents. Highly trained officers respond to situations involving armed individuals, execute high-risk search warrants and assist with complex police operations, with a primary focus on protecting lives and resolving incidents safely.
K9 Unit
Hamilton Police Service was the first police service in Ontario to establish a formal K9 Unit in 1960.
Today, the unit includes four officers and their assigned police service dogs: Radar, Jax, Harris, and Gage. Each team completes extensive training in areas such as tracking, human scent detection, narcotics, firearms, explosives, evidence searches, suspect apprehension, and locating missing persons.
The K9 Unit supports frontline officers during serious calls, including robberies, weapons-related incidents, drug investigations, and ground searches.
Meet Our K9 Teams
K9-1: Officer Schotel and PSD Radar
PSD Radar is a German Shepherd trained in human scent, narcotics, and firearm detection.
K9-2: Officer King and PSD Jax
PSD Jax is a German Shepherd trained in human scent, narcotics, and firearm detection.
K9-3: Officer Sabatini and PSD Harris
PSD Harris is a German Shepherd specializing in human scent detection and is named after former Hamilton Police Sergeant John Harris.
K9-4: Officer Stone and PSD Gage
PSD Gage is a German Shepherd trained in human scent and explosives detection.
Marine Unit
The Marine Unit provides year-round law enforcement and emergency response on Hamilton Harbour, western Lake Ontario and local waterways. Specially trained officers conduct marine patrols, enforce boating laws, promote water safety and respond to emergencies, including search and rescue operations and ice rescues.
Police Liaison Team
The Police Liaison Team (PLT) works with individuals and groups involved in demonstrations, rallies, vigils and labour disputes to help facilitate peaceful events. Through open communication and collaboration, the team supports the lawful exercise of Charter rights while helping organizers, participants and police address concerns and maintain public safety.
Public Order Unit
The Public Order Unit (POU) provides specialized support in managing large crowds, demonstrations and situations involving public disorder. Specially trained officers work to maintain public safety, prevent injuries and protect property while supporting the peaceful management of public gatherings.
RPAS
The Remotely Piloted Aircraft System (RPAS) provides aerial support for police investigations and public safety operations. Operated by specially trained officers, RPAS assists with collision reconstruction, crime scene documentation, searches for missing persons and monitoring large gatherings, while operating within established legal and privacy requirements.
Investigative Services
Investigative Services oversees specialized units responsible for investigating serious, complex and organized criminal activity. Through its Victims of Crime and Special Services branches, investigators work to solve crimes, support victims, identify offenders and gather evidence to support criminal prosecutions.
Victims of Crime
The Victims of Crime Branch oversees specialized investigations involving serious criminal offences, including homicide, sexual assault, intimate partner violence, crimes against children and financial crime. Through dedicated investigative teams and forensic expertise, the Branch works to identify offenders, support victims and gather evidence to advance criminal investigations.
The Crimes Against Children Unit investigates offences involving children, including physical and sexual abuse, neglect and online sexual exploitation. Working alongside the Internet Child Exploitation (ICE) Unit and child protection agencies, investigators focus on identifying offenders, protecting vulnerable children and supporting victims throughout the investigative process.
The Forensic Services Branch examines, collects and processes evidence from crime scenes to support criminal investigations. Using forensic identification, photography and specialized evidence collection techniques, the Branch helps identify suspects and provides critical evidence to support criminal proceedings.
The Financial Crime Unit investigates fraud, financial scams and other complex financial offences. Through specialized investigations and the analysis of financial records, the Unit works to identify offenders, uncover fraudulent activity and support criminal prosecutions.
The Homicide Unit investigates homicides and suspicious deaths, working to establish the circumstances surrounding each case and identify those responsible. Investigators gather evidence, interview witnesses and pursue leads to determine what happened and support criminal proceedings.
The Intimate Partner Violence (IPV) Unit investigates offences involving current or former intimate partners, with a focus on victim safety and offender accountability. Using a trauma-informed, victim-centred approach, the Unit works to support victims, manage offenders and strengthen investigations and court outcomes.
The Sexual Assault Unit investigates sexual offences, including recent and historical incidents of sexual violence. Specially trained investigators work to identify those responsible while supporting survivors throughout the investigative process, in collaboration with Victim Services and community support agencies.
Special Services
The Special Services Branch focuses on complex and serious criminal activity, including shootings, drug trafficking, organized crime, robberies, break and enters and auto theft. Through specialized investigations, intelligence gathering and targeted enforcement, the Branch works to disrupt criminal networks, identify offenders and prevent further criminal activity.
The Break and Enter, Auto Theft and Robbery (BEAR) Branch investigates commercial robberies, serial residential and commercial break and enters, auto theft operations and arson across Hamilton. Through targeted investigations and proactive crime prevention initiatives, the Branch works to identify offenders, disrupt criminal activity and enhance community safety.
The Major Drugs and Gangs Unit investigates organized crime, drug trafficking, human trafficking, and gang-related criminal activity across Hamilton. Through targeted investigations, enforcement and partnerships with other law enforcement agencies, the Unit works to disrupt criminal networks and improve community safety.
The Intelligence Branch provides tactical, strategic and investigative support across the Hamilton Police Service. Through intelligence gathering, analysis and collaboration with other law enforcement agencies, the Branch supports criminal investigations, identifies emerging threats and enhances community safety.
The Offender Management Unit focuses on monitoring repeat and high-risk offenders, including individuals wanted by police or subject to court-imposed conditions. Through proactive monitoring, compliance checks and targeted enforcement, the Unit works to reduce reoffending and enhance community safety.
The Shooting Response Team (SRT) investigates non-fatal shootings and incidents of gunfire that threaten public safety across Hamilton. The team works to identify those responsible, advance investigations and reduce the impact of gun violence in our community.
Community Supports
Community Supports brings together specialized teams focused on building community relationships, supporting vulnerable individuals and addressing complex social challenges. Through outreach, education, crisis intervention and community partnerships, these teams connect people with resources, promote well-being and strengthen community safety.
Crisis Response Branch
The Crisis Response Branch provides specialized support to individuals experiencing mental health crises, addiction, homelessness and other complex challenges. Through partnerships with healthcare professionals and community agencies, the Branch delivers crisis intervention, proactive outreach and coordinated support to connect vulnerable individuals with appropriate services and improve community well-being.
The Crisis Outreach and Support Team (COAST) is a partnership between Hamilton Police and St. Joseph’s Healthcare Hamilton that supports individuals experiencing mental health crises. The team brings together specially trained police officers and mental health professionals to provide crisis intervention, outreach, assessments and connections to community resources, helping individuals receive appropriate care and support.
The Mobile Crisis Rapid Response Team (MCRRT) is a partnership between Hamilton Police and St. Joseph’s Healthcare Hamilton that provides immediate assistance to individuals experiencing a mental health crisis. By pairing specially trained police officers with mental health professionals, the team delivers on-scene crisis intervention, de-escalation and connections to appropriate care and community supports.
The Rapid Intervention Support Team (RIST) brings together police, paramedics and community service providers to support vulnerable individuals experiencing homelessness, mental health challenges, addiction and other complex needs. Through coordinated outreach and individualized support, the team connects people with housing, healthcare and social services to improve their well-being and reduce reliance on emergency services.
The Social Navigator Program (SNP) connects vulnerable individuals with social services, healthcare and community resources to address challenges such as mental health, addiction and homelessness. Working alongside paramedics and community partners, the team provides individualized support and referrals to help people access appropriate services and reduce their reliance on emergency and judicial systems.
Community Outreach Branch
The Community Outreach Branch strengthens relationships between police and the community through engagement, education and collaborative initiatives. Through youth programs, volunteer opportunities, community partnerships and visible police presence, the Branch promotes crime prevention, builds trust and encourages community involvement in public safety.
Mounted Patrol Unit
The Mounted Patrol Unit was established in 2010 to provide high-visibility policing, crowd management, and proactive crime prevention across Hamilton.
Mounted officers receive specialized equestrian training through the Toronto Police Service, including horsemanship, riding skills, and roadwork. The unit works closely with the Action Team to support focused patrols in areas identified through crime analysis.
The Mounted Patrol Unit supports:
- Crime prevention
- Entertainment district patrols
- Search and rescue
- Park and trail safety
- Crowd management
The unit includes five horses, four full-time officers, and four spare officers to provide year-round coverage.
The horses are Clydesdale, Percheron and Percheron-cross geldings, each named in recognition of Hamilton’s history.
Meet our Mounted Horses
Lincoln
Lincoln was one of the first horses to join Hamilton Police Service in 2010
McMaster
McMaster is the first Clydesdale to join the Mounted Patrol Unit
RHLI
Named for the Royal Hamilton Light Infantry, RHLI is the alpha of the heard.
Sawyer
Sawyer is the only Hamilton Police horse who kept his mane.
T.C.
T.C. is named in honour of the Hamilton Tiger-Cats and is our most athletic horse.
Youth Engagement Team
The Youth Engagement Team takes a proactive, community-based approach to supporting at-risk youth and addressing youth involvement in crime. Through prevention, intervention, targeted enforcement, and connection to community resources, officers work to support positive outcomes for young people and their families.
Youth Engagement Officers collaborate closely with local service providers, community agencies, outreach programs, and partner organizations throughout Hamilton. Together, they strive to reduce youth crime, prevent repeat offending, and enhance community safety and well-being.
Our Organization
Explore the Hamilton Police Service organizational chart to learn more about our leadership structure, divisions and branches, and how they work together to deliver policing services to our community.